7 Tips for Becoming a Non-Smoker

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7 Tips for Becoming a Non-Smoker

Privacy Policy

Last updated: August 28, 2026

Milson Group, LLC respects your privacy. This Privacy Policy explains how information is collected, used, stored, and disclosed when you visit an "I Used to Smoke"™ website, submit a form, schedule or purchase a service, communicate with us, participate in a session or program, or use related client resources.

For purposes of this Policy, "we," "us," and "our" refer to Milson Group, LLC and Michael D. Milson in connection with the "I Used to Smoke"™ Programs and services.

1. Information We May Collect

Depending on how you interact with us, we may collect information including:

Contact Information

  • Name

  • Email address

  • Telephone number

  • Mailing or billing information when applicable

Appointment and Transaction Information

  • Services booked or purchased

  • Appointment dates and times

  • Payment status and transaction information

  • Cancellation or rescheduling information

Payment-card information is processed through third-party payment processors. We do not need or intend to store your complete payment-card number in our own client records.

Intake and Service Information

If you complete an intake form or participate in a session or program, you may voluntarily provide information concerning:

  • Your smoking history

  • Habits and routines

  • Previous attempts to stop smoking

  • Goals and reasons for making a change

  • Triggers, experiences, thoughts, feelings, or circumstances relevant to the service

  • Relevant health-related information you choose to provide

  • Other information you believe would help Michael understand your situation

Because some of this information may be personal or sensitive, we ask that you provide only information that is reasonably relevant to the services you are requesting.

Communications

We may retain communications you send to us, including:

  • Emails

  • Text messages

  • Contact-form submissions

  • Telephone or voicemail records

  • Customer-support requests

  • Appointment-related communications

Website and Technical Information

When you use our websites or online services, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring pages or websites

  • Dates and times of visits

  • Form or funnel activity

  • Video-viewing or completion activity

  • Cookies and similar technology

This information may be used to operate the website, understand how visitors use it, troubleshoot problems, improve the user experience, measure the effectiveness of our content, and support appropriate follow-up.

2. How We Use Information

We may use information we collect to:

  • Provide and administer appointments, sessions, programs, and related services

  • Process payments and maintain transaction records

  • Confirm, remind, reschedule, or cancel appointments

  • Prepare for your session

  • Review information you submit through an intake form

  • Provide client support

  • Send service-related instructions and communications

  • Provide access to client resources or a client portal when applicable

  • Personalize services and communications

  • Maintain appropriate business and financial records

  • Prevent fraud, abuse, or security problems

  • Improve our websites, services, forms, and client experience

  • Comply with legal, regulatory, accounting, tax, or contractual obligations

  • Protect our rights, property, clients, and business

  • Send promotional or educational communications when permitted and when you have not opted out

Information provided through a client intake or during a private session is used primarily to provide and administer the services you requested.

We do not use sensitive intake or session information for targeted advertising.

3. Service Providers

We use third-party companies and technology providers to operate parts of our business.

These may include providers of:

  • Website and funnel hosting

  • Customer relationship management systems

  • Forms and scheduling

  • Email delivery

  • Telephone and text messaging

  • Payment processing

  • Video conferencing

  • Calendar services

  • Client portals

  • File storage

  • Analytics

  • Security and fraud prevention

  • Accounting and business administration

These providers may process information as necessary to perform services for us.

For example, our customer relationship management and scheduling systems may store contact details, appointment records, form submissions, and communications on our behalf.

We do not authorize service providers to use sensitive client information for their own unrelated marketing purposes.

4. Payment Information

Payments may be processed by third-party payment processors such as Stripe or other payment services made available through our technology providers.

Payment processors may collect information necessary to complete a transaction, including payment-card and billing information.

Their handling of that information is also subject to their own privacy and security policies.

We generally receive transaction information such as the amount paid, payment status, transaction identifier, and limited payment-method details rather than your complete card number.

5. Email Communications

We may send email concerning:

  • Appointment confirmations

  • Appointment reminders

  • Preparation instructions

  • Intake forms

  • Scheduling changes

  • Service-related information

  • Client support

  • Program information

  • Resources you have requested

We may also send educational or promotional email when appropriate.

You can unsubscribe from promotional email using the unsubscribe link provided in those messages.

Unsubscribing from promotional email does not necessarily prevent us from sending communications reasonably necessary to administer an appointment, purchase, program, account, or other service you requested.

6. Text Messages

If you separately consent to receive text messages, Milson Group, LLC may send service-related messages concerning appointments, reminders, scheduling, preparation, support, and related matters.

Text-message consent and opt-in information will not be sold or shared with third parties for their own marketing purposes.

Information may be provided to telecommunications carriers, messaging platforms, and other service providers as necessary to deliver and administer messages.

You may reply STOP to opt out of text messaging or HELP for assistance.

Additional information appears in our "I Used to Smoke"™ Messaging Terms.

7. Cookies, Analytics, and Similar Technologies

Our websites may use cookies, pixels, analytics tools, and similar technologies.

These technologies can help us:

  • Keep websites and forms functioning properly

  • Remember information during a multi-step booking process

  • Understand website traffic and visitor behavior

  • Determine whether pages or videos have been viewed

  • Measure marketing performance

  • Improve website usability

  • Prevent fraud or security problems

Some third-party services may place or access cookies as part of providing these functions.

Your browser may allow you to block, delete, or limit cookies. Disabling certain cookies may affect the operation of forms, scheduling pages, payment pages, or other website features.

8. Advertising and Personal Information

We do not sell personal information for money.

We do not sell or provide client intake information, private session information, or text-message opt-in information to third parties for their own marketing purposes.

Our websites may use ordinary analytics or advertising technologies to understand website performance or measure advertising effectiveness.

Where applicable law gives you a right to opt out of certain forms of advertising-related data sharing, we will honor valid requests as required.

9. Sensitive and Health-Related Information

Information concerning smoking, habits, health, medications, or related matters may be sensitive.

We collect this type of information only when you choose to provide it and when it is reasonably relevant to the services being requested.

We use this information to prepare for and provide your services, maintain appropriate client records, communicate with you, and meet legitimate business or legal obligations.

We do not sell sensitive intake or session information.

You should avoid submitting medical records or other highly sensitive information unless it is reasonably necessary for the service and you have been specifically asked to provide it.

10. Client Portal and Online Resources

Clients who enroll in certain services may receive access to a private online portal or resource area.

The portal may be hosted under a domain or platform name different from "I Used to Smoke"™.

For example, client resources may be delivered through EliteMembersVault.com, which is used as a client-resource platform for services operated by Milson Group, LLC.

Information associated with your portal account may include your name, email address, login information, program access, activity, and resources provided to you.

11. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

Different categories of information may be retained for different periods.

We may delete or de-identify information when it is no longer reasonably necessary, subject to technical, contractual, legal, and legitimate business requirements.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

No website, electronic communication, cloud service, or data-storage method can be guaranteed to be completely secure.

For that reason, we cannot promise absolute security.

If you believe information associated with you may have been accessed or used improperly, please contact us promptly.

13. Confidentiality of Session Information

Information disclosed during private sessions is treated as private and is not ordinarily disclosed outside the administration and delivery of your services.

Information may be disclosed when:

  • You authorize or direct us to disclose it

  • Disclosure is reasonably necessary to operate or administer the service through an appropriate service provider

  • We are required to disclose information by applicable law, court order, subpoena, or other lawful process

  • Disclosure is reasonably necessary to address an immediate safety concern

  • Disclosure is reasonably necessary to protect our legal rights or respond to a dispute

Because these services are not psychotherapy or another licensed healthcare service, you should not assume that communications are protected by every legal privilege or privacy rule that may apply to particular licensed healthcare relationships.

14. Your Choices and Requests

You may contact us to request that we:

  • Provide information about personal information we maintain about you

  • Correct inaccurate contact information

  • Update your communication preferences

  • Stop promotional email

  • Stop text messages

  • Delete certain personal information when reasonably possible

Some information may need to be retained for legal, financial, security, contractual, or legitimate business reasons.

Depending on where you live and the laws that apply, you may have additional privacy rights.

We will respond to valid privacy requests as required by applicable law.

We may need to verify your identity before fulfilling certain requests.

15. Third-Party Websites and Services

Our websites and communications may contain links to websites or services operated by third parties.

Their privacy practices are controlled by their own policies, not this Privacy Policy.

We encourage you to review the privacy information provided by a third party before submitting information directly to that service.

16. Children

The "I Used to Smoke"™ booking and private-service offerings are intended for adults.

We do not knowingly use these services to solicit personal information from children under 13.

If we learn that information from a child has been collected inappropriately, we will take reasonable steps to remove it.

17. Legal Requirements and Business Changes

We may disclose or transfer information when reasonably necessary to:

  • Comply with law or lawful legal process

  • Respond to government or regulatory requests

  • Prevent fraud or misuse

  • Protect legal rights, safety, or property

  • Investigate or enforce agreements

  • Complete a merger, acquisition, restructuring, sale, or transfer of all or part of the business

If ownership or control of the business changes, personal information may be included among the transferred business assets subject to applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technologies, or legal obligations change.

The current version will be posted on this page with its most recent revision date.

Material changes will be communicated when required by applicable law.

19. Contact Us

Questions, requests, or concerns concerning this Privacy Policy or your personal information may be directed to:

"I Used to Smoke"™ Client Support
Milson Group, LLC

[email protected]

(313) 666-7867

"I Used to Smoke"™ is a program and service of Milson Group, LLC.

Copyright © 2026 Milson Group, LLC - All rights reserved.

Disclaimer

Hypnosis, hypnotherapy, NLP, EFT, coaching, and related services provided by Michael D. Milson through Milson Group, LLC and the "I Used to Smoke"™ Programs are intended to support personal improvement and behavior change. No specific outcome or result is guaranteed, and individual experiences vary.

Testimonials, client experiences, and examples appearing on this website describe individual experiences only. They are not guarantees or promises that another person will achieve the same or similar results.

Michael D. Milson and Milson Group, LLC do not diagnose medical or mental health conditions, prescribe medication, or provide medical, psychiatric, psychological, psychotherapy, or counseling services. These services are not a substitute for care from an appropriately licensed healthcare professional. If you have questions about your health, medications, nicotine-replacement products, or other medical concerns related to stopping smoking, consult an appropriate healthcare professional.

By choosing to participate, you acknowledge that your results may depend on many factors, including your participation, circumstances, choices, and follow-through.